Correct Computer Errors With SpeedyPC Pro
  SpeedyPC Pro product help documentation SpeedyPC Pro is advanced software that cleans, repairs and optimizes your computer for peak performance. With a straight-forward work flow and easy-to-use tools, SpeedyPC Pro guides you through the process of optimizing and tweaking your computer's operation to your specifications.  




SpeedyPC Pro - Frequently Asked Questions


What does SpeedyPC Pro do to help my computer?

SpeedyPC Pro is advanced software for cleaning and optimizing your computer. It tackles the common problem areas that can slow your PC and cause it to behave erratically.

With a straight-forward work flow and easy-to-use tools, SpeedyPC Pro guides you through the process of optimizing and tweaking your computer's operation to your specifications.


SpeedyPC Pro's tools help your computer's performance by addressing the following areas:

  • Active malware
  • Process optimization
  • Windows registry
  • ActiveX errors
  • Privacy files
  • Junk files and clutter
  • Processes launching at startup
  • File managing
  • Defragmentation
  • Unwanted browser add-ons
  • Restore point management



Where can I Purchase SpeedyPC Pro?

You can purchase SpeedyPC by following this link: Purchase SpeedyPC Pro

We accept Online payments from Visa, MasterCard, Amex, Discover, JCB, Diners club and PayPal.

Should you require any assistance, please do not hesitate to contact our support staff. We're happy to help resolve a wide range of issues from activating the product to technical registry inquiries.


Are my credit card details secure if I order online?

Our credit card processors are fully secure and use 128bit encryption to keep your information safe.


How do I scan with SpeedyPC Pro?

The SpeedyPC Pro Scan contains three main sections:

  • Scan
  • Review Results
  • Fix

Scan
SpeedyPC Pro's scan includes many areas of your computer to give a true report on your computer's health, performance and security. The main scan includes multiple scans. In order, they are: system problems, malware, performance problems, privacy items and junk files.

You can customize which items SpeedyPC Pro scans for via the Overview page.
There are a few different ways to have SpeedyPC Pro start scanning for issues:

  • When it is installed, SpeedyPC Pro starts scanning automatically by default.
  • By default, SpeedyPC Pro begins scanning when the application starts.
  • You can click on the System Scan tab on the left-hand side of the SpeedyPC Pro window to begin a scan.
  • Click the Overview tab and click Click to Start Scan.
  • You can also schedule SpeedyPC Pro to scan.

When SpeedyPC Pro is scanning you have the option to cancel the scan. To do so, click Stop Scan on the System Scan screen.

If SpeedyPC Pro detected items before you stopped the scan, these results will be displayed. You can review these results and have these items addressed, if you wish.

Review Results
After SpeedyPC Pro has scanned the results are displayed. The results include an overall indication of your PC's performance health and security as well as what was found in each specific scan section. Following a scan, SpeedyPC Pro will display how many problems it has identified in the following categories:  system problems, malware, performance problems, privacy items and junk files

To see detailed results for each scan area, please click Edit in that area. A list of items found will be displayed. To see even a more detailed list, please click on the sub-category name.

Fix
After you have reviewed the items SpeedyPC Pro found during its scan, you can clean your system.

Sometimes SpeedyPC Pro will require you to reboot your computer after fixing. Before doing so, it is recommended that you save all of your work and close all running programs.



How to use the SpeedyPC Pro Settings Menu

SpeedyPC Pro has many different settings you can use to adjust the functioning of the program.

To get to the General Settings menu:
  1. From the main window click on the Settings tab.
  2. Click on the General Settings button.

Here are the settings you can adjust:
  • Launch application when Windows starts.  Selecting this option will set SpeedyPC Pro to run automatically every time your system boots. This can be useful if you wish to use the program regularly.
  • Automatically start scan when application starts. An Automatic scan when you launch SpeedyPC Pro saves you a step every time you open the program. This can be combined with the option to launch SpeedyPC Pro when Windows start above to perform a scan every time your computer starts up.
  • Create restore point before fixing items. This option is enabled by default to ensure that you can easily reverse any unwanted changes made by SpeedyPC Pro. See the Restore Point Manager section for more information about using restore points.
  • Automatically start fixing items after scan. This option is frequently used with Scheduled Scans to automatically fix detected issues after a scan.
  • Display Exit options when clicking the Close "X" button.  Selecting this option will present you with a menu when clicking the "X" button in the upper-right corner, allowing you to choose to minimize or exit the program.
  • Minimize to the system tray instead of exiting. This option changes the function of the "X" button in the upper-right corner to minimize the program to the system trey instead of fully shutting down.
  • Show Product News when application starts. By default SpeedyPC Pro is set to display any news about recent updates or product developments when it launches.
  • Notify me when malware processes are detected. This option will present a pop-up message notifying you of the malicious process if any malware is detected on your system. The message will appear from your system tray, and will prompt you to run a scan with SpeedyPC Pro to remove the infection.
  • Use Voice notifications. You can enable or disable an audio notification that will inform you of scan results after a scan completes.



What is a Process and why should they be managed?

A process is a running task started by Windows or an installed program. The process is where the information about how a program should work that is stored on your computer is put into action, and becomes a running program you can interact with.

When running multiple processes at once your computer resources like CPU power and memory are split between all running processes. Many advances in home computing have allowed computers to efficiently handle many running processes, however there comes a point where your computer starts to slow down as it runs too many processes.

In some cases a process can cause a computer to freeze up by using all of the available resources, and not leaving enough for the operating system to function. This generally occurs when a program is conflicting with another program, or if a computer is unable to run the software that has been installed on it.


How to use the Process Manager

With SpeedyPC Pro's Process Manager, you see which processes are running and you can check the performance of your system. The Process Manager makes it easy for you to choose to terminate unwanted processes to speed up your computer.


To view the Process Manager:
Click the Tools tab, and click the Process Manager button.

Processes
In the Processes tab you can view list of currently running processes that are currently running. SpeedyPC Pro helps you identify particular processes. The symbols used and descriptions of what they are:


Symbol Description
System Operating system processes as identified by the SpeedyPC Pro database.
User Installed Processes run by applications that you have legitimately installed.
Other Processes where SpeedyPC Pro cannot detect the installation source; these are items not found in the database.
Unwanted Processes detected by the SpeedyPC Pro database as being unwanted as they are part of a legitimate application but are specified as unwanted as you would not want to run them all the time. For example, system tray items or background services that do not have a useful purpose.
Malware Processes that SpeedyPC Pro has detected as malware and require termination. It is recommended that you run a scan to remove any malware.


To diagnose a process in Process Manager list:
From the Processes tab, select a process. Specific information will be displayed about the selected process. This information includes:


Information Description
ProcessID A uniquely assigned number used by the operating system to identify a process.
Company The manufacturer of the application associated with the process.
Priority A priority level is assigned to each process by the operating system. The number ranges from 0 (low) to 31 (high) and allocates time to each process.
Handles Handles are like a token used by the program to access resources on the computer.
Threads Threads are parts of the application that can act independently. This means that other tasks can occur simultaneously.
CPU Usage The amount of CPU resources a process is using is displayed on the right-hand box.


You can get other information about processes by:

  • From the Processes list, right-click on the Process name and click Properties. This will show such information as Type of file, Description, Version, Company name, and whether the file has a digital signature.
  • From the Processes list, right-click the process name and click on Open Folder to find the application that is running the process.

It is highly recommended that you look for more information before terminating a process. Online user forums or manufacturer sites can contain descriptions and recommendations.


Terminating Processes
Terminating some processes can cause unexpected results. Unsaved data can be lost. Disabling system processes can lead to incorrect functioning of system components. Before terminating processes, ensure that the create Restore Point setting is enabled. For more, please see Settings.


To terminate a process do one of the following::

  • Right-click on a process and click End Process.
  • Select a process from the list and click End Process.
  • In the confirmation dialog, click End Process button.

Note: You cannot terminate processes that are identified as "System"

To optimize all the unwanted and malware processes:

  • Click the Optimize All button.
  • Click End Processes in the confirmation dialog.

Note: The optimizing procedure stops the malware process from running. It does not remove malware from your computer. The process could start running again after awhile or if the computer is rebooted.. To remove the malware from your PC please run a virus removal scan.


To ignore a process:
  • Select the process on the list by clicking on it
  • Click the Ignore button.
  • Click Yes in the confirmation dialog.

The item will remain in the process list but is now displayed with grey text. You can restore the item by going to the Ignore Settings page.



How to use the Startup Manager in SpeedyPC Pro

You can use SpeedyPC Pro to pick which applications launch when you start your computer. You can improve the startup speed of your PC by choosing only the items you want to launch.

Note: It is recommended that you use caution when re-configuring the startup entries. It is suggested that you disable one item at a time to see how the change affects the functioning of your computer. It is also advisable to check that your restore point setting is selected. See Restore for more information.

To View the Startup Manager:
  • Click on the Tools tab in the SpeedyPC Pro window.
  • Click Startup Manager.

Review the items on the list. If you are unsure about any items, we recommend you look for information online. There are often user forums and manufacturer sites that give descriptions and advice. Please be aware there will be startup items that are necessary for regular computer operations. These include executables for peripheral devices. Once you have determined which startup items you would like to disable, you can proceed.

The Startup Manager has several program options:
  • To disable all programs: Click the Disable All button.
  • To enable a program: Click to put a check mark next to an item on the list.
  • To enable all programs: Click the Enable All button.
You can also remove items from the Startup list. They will be disabled from running at startup and will no longer appear on the list.

Note: If an item is removed from the list you cannot re-enter it. It is recommended you only use this option if you are sure removing the item will not negatively affect your computer.

To remove a program:
  • Click the X button associated with the item.
  • In the confirmation dialog, click Yes.



How to use the BHO Manager (Browser Helper Object Manager)

The BHO Manager displays all the Browser Helper Objects (BHOs) that have been installed on your system. BHOs are also referred to as Internet browser add-ons, plug-ins and extensions.

You may want to disable some BHOs because:
  • They are impacting browser speed
  • You don't like the look of your web browser with them. With too many BHOs, browsers can become cluttered.
  • You no longer want or need to use a specific BHO.

To View the BHO Manager:
  • Click on the Tools tab in the SpeedyPC Pro window.
  • Click BHO Manager.

Using the checkboxes, you can enable or disable BHOs. It is recommended that you research items online if you are unsure about them. Manufacturer sites and user forums often have information about these.

To enable or disable BHO Items:
  • To disable a BHO item: Clear the associated check box of an item displayed on the list.
  • To disable all BHO items: Click the Disable All button.
  • To enable a BHO item: Check the associated check box of an item.
  • To enable all BHO items: Click the Enable All button.

Note: Enabling certain items could lead to unexpected or harmful results.






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